RED leader Jim Jannard talks in a recent post on REDUSER about the obstacles they have to overcome to make sure the EPIC and SCARLET are solid and usable when they hit the shelves.
Looks like they found a major bug they have to fix first – which I really appreciate, instead of being a guinea pig for manufacturing or software companies.
While I am now back from a short medical leave… now I have to ask for your support and patience here.
We have a bug. Seems like a major one. We need your support at a very difficult time. I am asking for that now.
EPIC and Scarlet are complicated cameras. Probably the most complicated cameras ever attempted. We have a crack team on it. The amount of development for this program is unprecedented. But somewhere in the complication… we have a bug. It has held us up now for two months. We have working cameras, as you know. But we aren’t going to release anything until the cameras are done and bug free. And we have stumbled on an issue that has caused us considerable grief. It is unexpected and it has us baffled.
The fix could be tomorrow. Or not.
An other problem seems to be Foxconn, which is manufacturing the Sacarlet ASICs.
They have major problems with suicides and it looks like the production would be withdrawn from mainland China and shifted to Taiwan, Vietnam, and India.
So what does this mean? Obviously another delay. To compound matters, the company that was to make Scarlet has made an incredible
announcement recently and has significant issues. You can probably figure out who this is. This will force us to find a new manufacturing partner for that product. When we 1st got wind of this, we decided to make EPIC in the US, hoping that the company would find a solution in time for Scarlet production. That now seems unlikely so we are now scrambling for a new partner.
I have started two companies… Oakley and RED… and have never seen anything like this in 35 years of business. We will get past these obstacles. No question about it. But we are going to need patience from our customers.
Now that I am back, I will promise to keep you informed. Good news and bad. We have added a new SWAT team to help… over 20 people whose sole job is to find the problem and solve it.
RED has pushed the envelop in every way. We have pushed ourselves and our competitors. We have laid out a roadmap for everyone what the future of image capture should be. I can only hope that counts for a bit of your consideration.
So I hope Jim and his SWAT Team got it all sorted out soon. Everyone in the industry is drooling for Scarlet and Epic.